Frequently Asked Questions about DVDSmith Software

FAQs

General FAQs:

• Can I use the trial version before buying Any DVD Cloner Platinum?
• What's the limitation of the Any DVD Cloner Platinum trial version?
• How can I get the version number of Any DVD Cloner products I used?
• How to install and uninstall Any DVD Cloner Platinum?
• What are the system requirements of Any DVD Cloner Platinum?
• What kind of DVD disc does Any DVD Cloner Platinum Support?
• Does Any DVD Cloner Platinum support external burner?
• How can I find the log file and send it to you for trouble report?
• How many languages does Any DVD Cloner Platinum support?
• What's the use of temporary folder? Can I personalize the temporary folder?
• How to backup DVD movie to a VIDEO_TS folder?
• How can I choose main movie?
• How to compress the DVD movie to an ISO image file?
• How to clone the DVD movie to a blank DVD disc with only one DVD burner driver?
• Does Any DVD Cloner Platinum support home-made DVD copying?
• Do you have any product to help me erase DVD?
• Do you have any product to help me burn the DVD folder to DVD disc?
• How long do I have the program after purchase?
• How to update the program? Is it free?
• What can I do if when I start to copy the disc it states "there is no enough free space"?
• What can I do if the computer says MFC Application has stopped working?
• Download Any DVD Cloner Platinum for free trial right now!

Technical FAQs:

• How can I choose the DVD open method?
• How can I choose burn engine?
• How to shrink DVD9 to DVD5 with Any DVD Cloner Plaitnum?
• Can I compress DVD9 DVD Folder/ISO Image File to blank DVD5 disc?
• Why the copied DVD cannot be played in DVD player but on PC?
• Virus warning during installation, why? Is it safe to install Any DVD Cloner Platinum?
• Why does Any DVD Cloner Platinum start freezing when I use it from version 1.1.4?
• Why doesn't the video have the same image quality to the source DVD?
• What to do if the program screen apprears incomplete on my pc?
• How to burn video TS folder to blank DVD with Any DVD Cloner Platinum?
• How to burn ISO Image file to blank DVD with Any DVD Cloner Platinum?
• Why can not install Any DVD Cloner for Mac / Any DVD Cloner Platinum for Mac on 10.8 Mountain Lion?

Purchase and upgrade

• What payment methods can I use to purchase Any DVD Cloner Platinum?
• How to update DVD cloner to the latest version, should I order a new code?
• How to upgrade current software to a more advanced one? Any discount?
• How to refund?

Register FAQs

• How to register the program?
• How to use the program step by step?
• The registration code is invalid. How to resolve it?
• I didn't receive my license after the payment finished. Could you help me?
• I have registered Any DVD Cloner Platinum, but it still said trail version. What can I do?
• I have lost my license code. How can I retrieve it?
• Can I use the license on multiple PCs?
• Do I need to register again after upgrade to new version?

DVD Ripper FAQs

• How to merge titles when ripping DVD with Any DVD Cloner Platinum?
• How to rip DVD to the new iPad 1080P?
• How to get rid of the black border in the result movie?
• How to get Dolby Surround in the result movie?
• How to rip several chapters on in one title?

Knowledage

• What is DVD?
• What is DVD5?
• What is DVD9?
• What are DVD types?
• What is CSS protection and how to remove?
• What is region code and how to remove?
• What is Sony ArCcos protection and how to remove?
• What is uops protection and how to remove?

Contact us at support [at] dvdsmith.com (replace [at] as @ before sending message) if you have any questions or problems.

PDF toturial for Windows users

Any DVD Cloner Platinum manual

Any DVD Cloner manual

Any DVD Cloner Express manual

Any DVD Converter pro. manual

Any Video Converter Ultimate manual

• how to rip DVD to iPhone, iPad, PSP, Android?
• how to convert video to iPhone, iPad, PSP, Android?
• how to burn video to DVD?
• how to download and convert online video？
• how to edit video?
• how to record video?

PDF tutorial for Mac OS users

Any DVD Cloner Platinum for mac manual

Any DVD Cloner for mac manual

Any DVD Converter pro. for mac manual

Any Video Converter Ultimate for mac manual